{"id":560,"date":"2021-04-19T14:16:08","date_gmt":"2021-04-19T18:16:08","guid":{"rendered":"http:\/\/www.ecoprintq.com\/blog\/?p=560"},"modified":"2021-04-19T16:24:35","modified_gmt":"2021-04-19T20:24:35","slug":"papercut-hive-faqs","status":"publish","type":"post","link":"https:\/\/www.ecoprintq.com\/blog\/papercut-hive-faqs\/","title":{"rendered":"PaperCut Hive FAQ"},"content":{"rendered":"\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">All the things you want to know about PaperCut Hive<\/span><\/strong><\/p>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">Is PaperCut Hive easy to set up?<\/span><\/strong><\/p>\n\n\n\n<p>Yes it\u2019s easy to set up. With the help from&nbsp;<strong><span style=\"color:#639a41\" class=\"has-inline-color\">ecoprintQ<\/span><\/strong>, you can be set up in no time on most modern printers and MFDs. PaperCut Hive is based on the same design principles as&nbsp;<a href=\"https:\/\/www.papercut.com\/products\/papercut-pocket\/\">PaperCut Pocket<\/a>. PaperCut is super proud with the intuitive admin interface that allows you to quickly enable features that make printing secure, easy and sustainable.<\/p>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">Will PaperCut Hive work with my brand of MFP\/MFD\/printer?<\/span><\/strong><\/p>\n\n\n\n<p>One of PaperCut\u2019s strengths over the last 20 years has been to support every printer and operating system.<\/p>\n\n\n\n<p>They\u2019ve stayed true to this vision in this product. Over the first few months PaperCut Hive has been tested on printer models from pretty much every manufacturer, every brand and we\u2019re yet to find a brand we cannot support.<\/p>\n\n\n\n<p>MFP\/MFD touchscreen embedded software supports on-device secure print release and is available for leading printer brands; and we\u2019re adding more brands as you are reading this. The goal is to support the same set of brands and modes of printers\/MFPs\/MFDs as supported by our flagship product&nbsp;<a href=\"https:\/\/www.papercut.com\/products\/mf\/\">PaperCut MF<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"http:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/brands.png\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/brands.png\" alt=\"ecoprintQ PaperCut Hive\" class=\"wp-image-566\" width=\"500\" height=\"326\" srcset=\"https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/brands.png 667w, https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/brands-300x195.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a><\/figure>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">I\u2019m a potential customer. How can I get Papercut Hive?<\/span><\/strong><\/p>\n\n\n\n<p>PaperCut Hive just like PaperCut MF is sold and supported by their global network of certified resellers and partners.&nbsp;<strong><span style=\"color:#639a41\" class=\"has-inline-color\">ecoprintQ<\/span><\/strong>&nbsp;is PaperCut\u2019s Authorized Solution Center. We\u2019re here to help you with all things PaperCut related. To learn more about PaperCut Hive\u2019s abilities email us at&nbsp;<a href=\"mailto:sales@ecoprintq.com\">sales@ecoprintq.com<\/a>&nbsp;or give us a call at <strong>800.236.8499<\/strong>.<\/p>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">Can I use PaperCut Hive in my high school or university?<\/span><\/strong><\/p>\n\n\n\n<p>Education has special requirements and the initial phase of PaperCut Hive is not tailored for education. Check out&nbsp;<a href=\"https:\/\/www.papercut.com\/products\/mf\/\">PaperCut MF<\/a>&nbsp;, which is specifically designed for education. Over time we\u2019ll be bringing more cloud technologies to education. Stay tuned for more announcements.<\/p>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">I\u2019m a large enterprise (200+ printers). Is PaperCut Hive suitable for me?<\/span><\/strong><\/p>\n\n\n\n<p>Not yet and deliberately so. PaperCut has designed PaperCut Hive to be enterprise scalable, with security and reliability at its core. An example of this is using the latest IoT technology such as Edge Mesh. For example, this is similar to what you see in modern lighting and security systems as they continue to work locally even if they lose connectivity to the cloud.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"http:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/papercut-hives-here-small.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/papercut-hives-here-small.jpg\" alt=\"ecoprintQ PaperCut Hive\" class=\"wp-image-564\" width=\"615\" height=\"360\" srcset=\"https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/papercut-hives-here-small.jpg 820w, https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/papercut-hives-here-small-300x176.jpg 300w, https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/papercut-hives-here-small-768x450.jpg 768w\" sizes=\"auto, (max-width: 615px) 100vw, 615px\" \/><\/a><\/figure>\n\n\n\n<p>PaperCut\u2019s initial focus is on small to medium businesses, so they can give more focused and in-depth attention to feature development in the early stages. This means they can mature quickly for enterprise. If you are an enterprise customer and looking for power today, please speak to&nbsp;<strong><span style=\"color:#639a41\" class=\"has-inline-color\">ecoprintQ<\/span><\/strong>&nbsp;about PaperCut\u2019s flagship product&nbsp;<a href=\"https:\/\/www.papercut.com\/products\/mf\/\">PaperCut MF<\/a>&nbsp;which can be self-hosted, on premise or in the cloud.<\/p>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">Can I easily enable visitors\/contractors to print with PaperCut Hive?<\/span><\/strong><\/p>\n\n\n\n<p>Computer says yes! It\u2019s super easy. The SysAdmin just sends the visitor an email invite so they can self-onboard. Or they can request access themselves by simply scanning the QR code at the MFD\u2019s label.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"http:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/feature-touchscreen.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/feature-touchscreen.jpg\" alt=\"ecoprintQ PaperCut Hive\" class=\"wp-image-567\" width=\"288\" height=\"180\" srcset=\"https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/feature-touchscreen.jpg 576w, https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/feature-touchscreen-300x188.jpg 300w\" sizes=\"auto, (max-width: 288px) 100vw, 288px\" \/><\/a><\/figure>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">Is PaperCut Hive like PaperCut MF?<\/span><\/strong><\/p>\n\n\n\n<p>In some ways yes and in some ways no. PaperCut Hive, like PaperCut MF, integrates directly with the MFD or printer firmware. It provides advanced features (such as secure print release on the device) and usage tracking (such as print, copy, and scanning tracking). It is also a product that\u2019s serviced and supported by our global and partner network.<\/p>\n\n\n\n<p>PaperCut Hive is designed to be only available as a fully-hosted product, while PaperCut MF includes the option to self-host.<a href=\"https:\/\/www.papercut.com\/products\/mf\/\">PaperCut MF<\/a>&nbsp;is their flagship product and is packed full of features, many of which will make their way into PaperCut Hive gradually over time. Organizations needing the full power of print management should consider PaperCut MF.<\/p>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">Is PaperCut Hive like PaperCut Pocket?<\/span><\/strong><\/p>\n\n\n\n<p>Both products are our first products out of our new cloud-native platform. They share a lot of infrastructure but they are different in terms of features and functionality.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.papercut.com\/products\/papercut-pocket\/\">PaperCut Pocket<\/a>&nbsp;is designed to be for self-set up and aimed at customers for DIY installation. PaperCut Hive integrates directly with MFDs and printers via embedded touch screen technology at the firmware level and contains much more advanced technology and many more features.<\/p>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">ecoprintQ<\/span><\/strong>&nbsp;is a global partner for PaperCut that distributes PaperCut Hive and we have the skills and experience to support you to get the most out of the more advanced technology. Contact us at&nbsp;<a href=\"mailto:sales@ecoprintq.com\">sales@ecoprintq.com<\/a>&nbsp;or give us a call at <strong>800.236.8499<\/strong>.<\/p>\n\n\n\n<p>In addition to advanced MFD technology, PaperCut Hive includes a number of advanced Add-ons that empower customers in particular industries. Check out the product information on this page to learn more.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"http:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/ecoprintQ-PaperCut-Hive-GA-Security2x.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/ecoprintQ-PaperCut-Hive-GA-Security2x-1024x598.jpg\" alt=\"ecoprintQ PaperCut Hive\" class=\"wp-image-562\" width=\"718\" height=\"399\"\/><\/a><\/figure>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">Can I use PaperCut Hive to control MFP\/MFD access and track copy, fax, and scan?<\/span><\/strong><\/p>\n\n\n\n<p>Yes, that\u2019s one of the main differences between&nbsp;<a href=\"https:\/\/www.papercut.com\/products\/papercut-pocket\/\">PaperCut Pocket<\/a>&nbsp;and PaperCut Hive. We already have this functionality for most major print vendor brands and we\u2019re quickly rounding that out to have the same level of coverage PaperCut is known for.<\/p>\n\n\n\n<p>We\u2019ve been working with our global partner network and print manufacturers to ensure the PaperCut Hive MFD embedded software is cloud-ready and supported globally.<\/p>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">Can users print from their phones or tablets?<\/span><\/strong><\/p>\n\n\n\n<p>Yes, PaperCut Hive supports printing from iPhone\/iOS or Android mobile devices\/smartphones. This is a standard feature that is included by default. Users just need to follow the simple steps in their invitation email to download the PaperCut Hive mobile app. Additionally, they can also use the mobile app that provides a touch-free (contactless) print release experience at the MFP\/MFD.<\/p>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">Does PaperCut Hive support swipe proximity cards for user authentication at the MFP\/MFD?<\/span><\/strong><\/p>\n\n\n\n<p>Yes, PaperCut Hive supports most major card technologies out of the box including proximity cards like MIFARE, HID and NFC technologies. Or if you are into retro tech we can even dust off the good old barcode reader.<\/p>\n\n\n\n<p>Your end-users can also self-associate their cards directly on the MFD without any admin interaction required.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"http:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/feature-id-card-release-hive.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/feature-id-card-release-hive.jpg\" alt=\"ecoprintQ PaperCut Hive\" class=\"wp-image-565\" width=\"288\" height=\"180\" srcset=\"https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/feature-id-card-release-hive.jpg 576w, https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/feature-id-card-release-hive-300x188.jpg 300w\" sizes=\"auto, (max-width: 288px) 100vw, 288px\" \/><\/a><\/figure>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">Do I need a print server or a cloud account with Azure, AWS or Google Cloud Platform (GCP)?<\/span><\/strong><\/p>\n\n\n\n<p>No, PaperCut Hive is a true public cloud print management solution and it\u2019s fully-hosted for you. It\u2019s also a server-free product so there is no requirement for you to maintain a print server or have your own cloud account. Think of PaperCut Hive as your outsourced print infrastructure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><span style=\"color:#639a41\" class=\"has-inline-color\">Want to find out more?<\/span><\/strong><\/h2>\n\n\n\n<p><strong><span style=\"color:#639a41\" class=\"has-inline-color\">ecoprintQ<\/span><\/strong>&nbsp;is PaperCut\u2019s Authorized Solution Center. We\u2019re here to help you with all things PaperCut related. To learn more about PaperCut Hive\u2019s abilities email us at&nbsp;<a href=\"mailto:sales@ecoprintq.com\">sales@ecoprintq.com<\/a>&nbsp;or give us a call at <strong>800.236.8499<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"http:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/ecoprintQ-PaperCut-Hive-GA-Waste-free2x.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/ecoprintQ-PaperCut-Hive-GA-Waste-free2x-1024x598.jpg\" alt=\"ecoprintQ PaperCut Hive\" class=\"wp-image-563\" width=\"768\" height=\"449\" srcset=\"https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/ecoprintQ-PaperCut-Hive-GA-Waste-free2x-1024x598.jpg 1024w, https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/ecoprintQ-PaperCut-Hive-GA-Waste-free2x-300x175.jpg 300w, https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/ecoprintQ-PaperCut-Hive-GA-Waste-free2x-768x448.jpg 768w, https:\/\/www.ecoprintq.com\/blog\/wp-content\/uploads\/2021\/04\/ecoprintQ-PaperCut-Hive-GA-Waste-free2x.jpg 1201w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>All the things you want to know about PaperCut Hive Is PaperCut Hive easy to set up? Yes it\u2019s easy to set up. With the help from&nbsp;ecoprintQ, you can be set up in no time on most modern printers and MFDs. PaperCut Hive is based on the same design principles as&nbsp;PaperCut Pocket. PaperCut is super [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":569,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"zakra_page_container_layout":"customizer","zakra_page_sidebar_layout":"customizer","zakra_remove_content_margin":false,"zakra_sidebar":"customizer","zakra_transparent_header":"customizer","zakra_logo":0,"zakra_main_header_style":"default","zakra_menu_item_color":"","zakra_menu_item_hover_color":"","zakra_menu_item_active_color":"","zakra_menu_active_style":"","zakra_page_header":true,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-560","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/www.ecoprintq.com\/blog\/wp-json\/wp\/v2\/posts\/560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecoprintq.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ecoprintq.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecoprintq.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecoprintq.com\/blog\/wp-json\/wp\/v2\/comments?post=560"}],"version-history":[{"count":4,"href":"https:\/\/www.ecoprintq.com\/blog\/wp-json\/wp\/v2\/posts\/560\/revisions"}],"predecessor-version":[{"id":573,"href":"https:\/\/www.ecoprintq.com\/blog\/wp-json\/wp\/v2\/posts\/560\/revisions\/573"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ecoprintq.com\/blog\/wp-json\/wp\/v2\/media\/569"}],"wp:attachment":[{"href":"https:\/\/www.ecoprintq.com\/blog\/wp-json\/wp\/v2\/media?parent=560"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ecoprintq.com\/blog\/wp-json\/wp\/v2\/categories?post=560"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ecoprintq.com\/blog\/wp-json\/wp\/v2\/tags?post=560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}