Sales Team Gateway

ecoprintQ’s ecoPortal is a useful platform that gives you access to everything you need to be successful.

This single interface supports all your sales initiatives.

Kelly Loya

Strategic Partnership Manager (DMD)

Kelly Loya

Kelly.Loya@ecoprintq.com

Telephone Number

1(800) 236-8499 x118

Benefits

These essential benefits will help drive sales in your organization

Sales Product Awareness Webinars

Offered throughout the year, these informative webinars bring your team the latest in updates and product functionality.

Version Release Webinars

With these webinars, we will share with you the latest highlights and features being added to PaperCut MF.

Technical Training and Workshops

Our Support Team will cover everything from Level 1 Technical Certification for PaperCut to assistance with special or customer configurations that might be needed for a specific end user.

ecoBranding

Co-branded collateral with your company logo. Contact your Channel Manager for details.

ecoprintQ TD Synnex ecoTools Introduction

Channel Connect

Target Customers and Conversation Starters!

Conversation Starters – ecoprintQ + TD synnex

How to Engage

Primary Synnex Contact:

Detail Durham –
detail.durham@tdsynnex.com

Primary ecoprintQ Contact:

Channel Managers – Regional Map

Kelly Loya: Kelly.Loya@ecoprintq.com

Reseller Registration:

tdsynnexsales@ecoprintQ.com

Apply Now

TD SYNNEX – Reseller Enablement Process

PaperCut Americas Reseller Transition Release Form

Partner Training:

tdsynnexsales@ecoprintq.com

DMD Portal Training link

PaperCut Sales Enablement Training Link

GOTOSTAGE link – Sales Awareness Training

ecoTools

Customer Engagement

tdsynnexsales@ecoprintq.com

TD SYNNEX Onepager

Umango Onepager

Healthcare Onepager

Customer Surveys

PaperCut MF Opportunity Survey

PaperCut Hive Opportunity Survey

Proof of Concept:

Pre-Installation Questionnaire

TD SYNNEX install and Proof of Concept install Process

Transaction:

tdsynnexsales@ecoprintq.com

orders@ecoprintq.com

TD SYNNEX Registration and Orders Process

Installation:

Once TD SYNNEX provides the PO to ecoprintQ, our system automatically generates an Installation Ticket.

Support:

support@ecoprintq.com

Marketing Resources:

tdsynnexsales@ecoprintq.com

Social Media

LinkedIn, YouTube, Facebook, Twitter,

Instagram,

Your ecoSupport

As an Authorized Solution Center for PaperCut in the Americas, ecoprintQ can provide training, technical pre-sales guidance, pricing, installation and project management services along with systems integration, third party terminal hardware and direct customer support.

When purchasing PaperCut MF along with Maintenance and Support (M & S) through Ricoh USA, your support package includes ongoing assistance from the ecoprintQ support team via phone, email or remote session throughout the M & S purchased period.

What People are Saying

Testimonials

The software from Umango we are using saves us numerous processing and physical hours each day. The software has dramatically cut the processing time and physical space we previously needed to store those documents and of course the number of staff needed to process them. Our customer service has also improved ten-fold.

Umango Extract's quick, cost effective and accurate solution resulted in an entire attitude change regarding the otherwise labor intensive task of check processing. The Umango Extract solution has saved the check processors' valuable time. A once three-step check scanning process has now been minimized to a one step process and the staff at Proyecto Pastoral couldn't be happier.

Our previous process made the task of scanning a bit daunting and easy to want to procrastinate. We had to scan and email them individually to ourselves, then sort by saving onto our server's 'S drive'. [It was] very tedious and time consuming. We definitely saved time by streamlining the process. [Umango] knocks out several steps for each batch/file. It's also customizable for specific types of documents/folders.

We are dealing with hundreds of responses every day and Umango has not only made it easy to input this information but we can save time doing so. We've also got the ability now to separate, batch and categorize the information which we couldn't do easily prior to having the software.It only took about half an hour of training for us to learn how to use the software. It really is that easy to use.

It's so easy for me to set up a Job using the batch function and walk away from the machine to get on with doing all of my other tasks. I can't believe how easy the software is to use. I'd never used anything like Umango before. I literally had half on hour of training and since then, and because I've found it so easy and not daunting to experiment with the settings, I've been able to teach myself to use it further.

This solution automatically creates a file name with specific search requirements and stores the files on a network drive, allowing the department to scan files faster while quickly checking for any scanning discrepancies. We have confidence in the simplicity of the workflow and have already demonstrated and recommended this solution to another government area.

Interested in accessing the entire ecoprintQ library of documentation?

ecoPartner Portal is a convenient solution for accessing and sharing information all at once. Customize your profile, manage your passport to success journey to develop more technical knowledge while training on multiple software solutions that ecoprintQ is partnered with.

Access the library of files for the many software solutions ecoprintQ offers. Send multiple files at once with one easy click. Click the link below to visit our ecoPartner Portal page and learn more about this exciting new tool.

Join the ecoprintQ community

Don’t miss product releases, training updates, and key industry news.

Our Eventful Journey

Discover the Impactful Events That Have Shaped Our Path!

ecoprintQ at TD Synnex

Kelly Loya is at TD Synnex - Greenville SC

Kelly recently had a fantastic onsite visit at TD SYNNEX Greenville, connecting with key teams across marketing, PrintSolv, Capital, and reseller development.

During the visit, she shared a high-level overview and live demo of the solutions ecoprintQ supports, explored ways to increase reseller awareness, and identified new opportunities for collaboration across the channel.

Contact Kelly
ecoprintQ at TD Sinnex - Greenville SC

Kelly Loya is at TD Synnex - Greenville SC

ecoprintQ is committed to empowering our resellers every step of the way! During a recent visit to TD SYNNEX Greenville, our team connected with key stakeholders to share resources, demo our solutions, and explore new ways to strengthen reseller support across the channel.
Building strong partnerships is at the core of everything we do, and visits like this remind us why showing up in person makes all the difference.

Contact Kelly
Strong Brands. Stronger Partnerships.

ecoprintQ at Your Next Event

Kelly Loya is proudly representing ecoprintQ at BTA Orlando 2025, connecting with dealers and resellers on the floor and showcasing our full portfolio of print management, document automation, and fleet solutions. Interested in having ecoprintQ support your next trade show or training event? Send us a message at marketing@ecoprintq.com and we will make it happen.

Become an ecoPartner Today!
Strong Brands. Stronger Partnerships.

ecoprintQ at Your Next Event

Kelly Loya is proudly representing ecoprintQ at BTA Orlando 2025, connecting with dealers and resellers on the floor and showcasing our full portfolio of print management, document automation, and fleet solutions. Interested in having ecoprintQ support your next trade show or training event? Send us a message at marketing@ecoprintq.com and we will make it happen.

Become an ecoPartner Today!
Meeting Dealers & Resellers Where It Matters

ecoprintQ on the Road

From trade shows to industry events, ecoprintQ shows up ready to connect. Our team is on the ground meeting dealers, resellers, and partners face to face showcasing the latest in print management, document automation, and fleet solutions. Interested in having ecoprintQ at your next event or training? Reach out at marketing@ecoprintq.com and let us make it happen.

Find my Local Channel Manager
We are Here to help

ecoprintQ at Your Next Event

Great conversations happening onsite at TD SYNNEX Greenville! Kelly spent the day connecting with key teams, sharing ecoprintQ's solutions, and exploring new ways to grow reseller engagement across the channel.
Grateful for the warm welcome and looking forward to what's ahead!
From trade shows to industry events, ecoprintQ shows up ready to connect. Our team is on the ground meeting dealers, resellers, and partners face to face showcasing the latest in print management, document automation, and fleet solutions.
Interested in having ecoprintQ at your next event or training? Reach out at marketing@ecoprintq.com and let us make it happen.

Contact Kelly!

ecoprintQ
Headquarters US

Call us

Mon-Fri from 8am to 8pm
(800) 236-8499

Discuss Sales

Our friendly team is here to help
tdsynnexsales@ecoprintq.com

Support

We are always here to assist
support@ecoprintq.com

(800) 236-8499

Sales Team Gateway

Kelly Loya

Kelly Loya

Telephone Number

Benefits

Sales Product Awareness Webinars

Version Release Webinars

Technical Training and Workshops

ecoBranding

ecoprintQ TD Synnex ecoTools Introduction

Channel Connect

Target Customers and Conversation Starters!

How to Engage

Primary Synnex Contact:

Primary ecoprintQ Contact:

Reseller Registration:

tdsynnexsales@ecoprintQ.com

Partner Training:

tdsynnexsales@ecoprintq.com

ecoTools

Customer Engagement

tdsynnexsales@ecoprintq.com

Customer Surveys

Proof of Concept:

Transaction:

tdsynnexsales@ecoprintq.com

Installation:

Support:

Marketing Resources:

Social Media

Your ecoSupport

What People are Saying

Testimonials

Interested in accessing the entire ecoprintQ library of documentation?

Join the ecoprintQ community

Our Eventful Journey

ecoprintQ at TD Synnex

Kelly Loya is at TD Synnex - Greenville SC

ecoprintQ at TD Sinnex - Greenville SC

Kelly Loya is at TD Synnex - Greenville SC

Strong Brands. Stronger Partnerships.

ecoprintQ at Your Next Event

Strong Brands. Stronger Partnerships.

ecoprintQ at Your Next Event

Meeting Dealers & Resellers Where It Matters

ecoprintQ on the Road

We are Here to help

ecoprintQ at Your Next Event

Call us

Discuss Sales

Support

Contact Us

Our team is eager to hear from you!

Ready to Cut Printing Costs? Connect with a PaperCut Reseller through TD Synnex!

Get in Touch

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Check The ecoPartner Portal

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