MPS Monitor is a fleet management solution providing full control of the printer fleet and showing detailed indicators of consumption volume and supplies.

The main focus of this solution is to provide dealers and service providers, who manage fleets of printing devices at customers’ premises, the ability to improve service levels while reducing costs.

About MPS Monitor

What does it do?

  • Visibility: Immediate reports on the contracts and the fleet, with concrete data and historical analyses updated in real time.
  • Efficiency: Simplification of management and delivery processes of consumables.
  • Transparency: Cost and consumption data always available on the web, allowing for transparency on expenses and invoicing.
  • Flexibility: Possibility of following the dynamics of the device’s fleet (IMAC) on a daily basis.
  • Loyalty: Greater stability in the relationship between supplier and customer.
  • Operations: Ideal management of the contract in all its operational and economic aspects.
The tools established by the supplier must offer complete support to all these aspects, facilitating the functions in a quick and efficient way, keeping their use and management simple.

Why MPS Monitor?

Among the various processes and tools needed, a fundamental requirement for the supplier is to implement a specific software platform for the remote management of printing devices. The software has to ensure the management of data flows on consumption and volumes produced as well as the automation of logistic processes for the supply of toners and all other consumables. The MPS Monitor, a leader in remote management of printers and multifunctions that has been designed and implemented specifically for this purpose.

MPS Monitor Features

MPS Monitor is the most complete system for printer fleet management available on the market. MPS Monitor is the ideal solution to gain full control and proper cost management of the printer fleet. The system allows dealers and service providers to:
Monitor remotely the devices installed at your client’s/user’s sites
Check the condition of the consumables
Receive and manage alerts regarding low consumables
Perform page counter readings on the devices
Maintain a database that records all events and device-related data
Conduct searches, even complex ones, and create reports on all data retrieved from devices
Carry out  global management of contracts related to the devices, whether it’s a question of cartridge consumption or costs per page
Real-time access to all data and indicators of volume, consumption, average coverage, duration, and frequency of consumable changes
Integrate with any database system, ERP, CRM, or other software dedicated to the management of fleets of devices and related services

Why is it the best?

  • Multi-brand: Maximum software compatibility is guaranteed for all printers and multifunction models connected to the network, which comply with the specifications of the RFC 3805 Printer MIB v.2 SNMP
  • Based on the web: Available as a Cloud-based service that is accessible over the Internet-compatible with any browser
  • Based on standards: SNMP data collection and processing on the Cloud platform
  • Secure: Uses secure communication and access protocols for customer data, is hosted within an Information Security Management System, certified according to ISO/IEC 27001:2014 standards
  • Easy to implement: The Customer installs the data reading software on their own network with great ease. From that moment, the data can be managed from any web access on any device (Computer, Tablet, Smartphone, etc.)

What does it offer?

  • Managed printing devices under control: only the information you need, when you need it.
  • The data is accessible on a completely graphic portal for maximum simplicity of use.
  • Highly reliable collection of network printer data thanks to an exclusive cluster of monitoring agents.

Who is it designed for?

  • For dealers and resellers of printers and multifunction devices of any brand.
  • The solution seamlessly integrates with the Dealer’s ERP and CRM systems thanks to an advanced API system.

How to purchase?

  • MPS Monitor is a Cloud solution, provided through a Software as a Service (SaaS)
  • The user pays a subscription to access the service via the Web Portal without buying any hardware or software license.

PRINTER MANAGEMENT - REMOTE PRINTER MONITORING

AUTOMATIC METER READING
PROACTIVE SUPPLY OF CONSUMABLES
CONTRACT MANAGEMENT - COST PER PAGE

REQUIREMENTS

FEATURES AND FUNCTIONS

Independence from manufacturer and model

Monitoring a network printing devices of any brand and model that respect the standard SNMP protocol as described in the specifications RFC 1759 (Printer MIB) and RFC 3805 (Printer MIB v2), both through the use of Public MIBs and Private MIBs of the various manufacturers.

Data management of some printer models connected by USB through the eXplorer Local Agent module, or through Local Agents provided by device manufacturers.

Integration with proprietary systems of some printer manufacturers for advanced Remote Maintenance features.

Possibility of installing the DCA Agent on various platforms:

Scalable architecture

Cloud architecture scalable to any number of devices.

Available languages

Italian, English, French, German, Spanish, Portuguese, Catalan, Korean

Profilability

Customizable user management with various levels of access to the features, and protection through users and passwords. Option to create custom user profiles with specific features.

Reference Architecture

The Cloud - only the eXplorer agent for reading and printing devices must be installed within the company's commercial network, and must be configured to send data to the remote server infrastructure, which the customer can use with Cloud Computing (SaaS) mode.

The eXplorer DCA can be installed in more than one system within the client, thus enabling the Cluster mode, which guarantees reliable data readings, even if one of the devices where it has been installed is turned off.

Device discovery

Recognition and addition in the archive of all print devices with IP address and able to provide the information in accordance with the SNMP standard, as specified above.

Creation of registries and inventory

Automatic addition of the devices to the database with advanced features to facilitate updating and importing the data needed for the management; reporting of changes in the installed device fleet to facilitate the subsequent updating operations.

Inventory management and locations

Customizable locations management with the option to store the subnets used by each office so as to enable the automatic update of the database.

Inventory logging

For each registered device, even if uninstalled or no longer in use, all logged information is retained.

Interaction with other systems

The system can be interfaced with enterprise systems via standard interfaces (CSV/XML, email, REST API, etc.). All interfaces are documented and can be used freely by the customer.

Usage data reports

There are dozens of custom reports for users, and many more can be created. The reports analyze all device fleet data, both current and historical: Device Fleet Composition, Inventory by Office, Print Volumes, Consumable Movements, Forecasts and Final Summaries, Cost Analysis on Pages and Consumables, Periodic Billing, Consumable Life Analysis, Costs/Page.

Usage data logging

For each registered device, even if uninstalled or no longer in use, all logged information is retained for events related to consumption, usage, volume of pages produced, etc.

Enterprise registry management

Sophisticated management of locations and cost centres, which can be structured and customized according to customer’s needs, with the resulting customized reporting.

Consumables monitoring

Full and customizable management of the proactive consumables reordering process, with ample options for editing the control parameters, such as alarm levels, average usage, forecast depletion dates.

Support for consumption summaries

Management of consumption forecasts, which can be structured and customized based on the type of contract with the supplier, with the resulting customized summary reporting accessible online at any time, updated in real-time.

Support for cost allocation

Sophisticated management of locations and cost centres, which can be structured and customized according to customer’s needs, with the resulting customized reporting.

Support for optimization

Ample options for comparing actual usage data and predefined defaults by model or type of device with advanced reporting and workload analysis.

Unique device identification - quick searches

Option to uniquely identify each device by serial number, system name, IP address or Asset / Inventory number; ability to perform quick searches on each of these fields.

Advanced searches on devices

Option to perform advanced searches on many fields such as: location, make, model, date of installation, type, format, colour/mono, project membership, etc.

Advanced event search

Option to perform advanced searches on many fields linked to the events related to the devices.

Email notifications

Option to activate automatic email notification of an event, its management and its conclusion. Fully customizable text and data from the email and freely linkable to the various types of events.

Advanced functions for managing the delivery of consumables

Option to manage the delivery of consumables triggered by individual or group alerts, or delivery of consumables in advance or for stock.

WOULD YOU LIKE TO LEARN MORE?

We are here to solve your doubts and tell you more about MPS Monitor,
Contact us at sales@ecoprintq.com or by 800 236 8499