MPS Monitor is a fleet management solution providing full control of the printer fleet and showing detailed indicators of consumption volume and supplies.

The main focus of this solution is to provide dealers and service providers, who manage fleets of printing devices at customers’ premises, the ability to improve service levels while reducing costs.

NEW ANNOUNCEMENT!

MPS Monitor introduces its new Data Collection Agent (DCA) with revolutionary IoT technology, PaperCut integration and Device Web Access

DCA 4 provides new and extremely powerful features and functionalities, which are designed to revolutionize the way dealers and MPS providers remotely manage their print fleet:

Real-time connection: DCA 4 allows a direct, real-time communication between the user, the Agent and the devices.
Device Web Access: Dealers, MPS Providers, and fleet managers can access and navigate the devices’ web pages from their browser, while being located anywhere on the Internet, without the need for a remote connection to the customer’s network.
Multi-platform: DCA 4 uses a single code base for all main platforms (Windows, Mac, Linux, Raspberry), providing the same feature set and functions, regardless of the platform’s OS.
Granular data collection: it is now possible to define, for each different type of data (meters, consumable levels, alerts, messages, etc.), how often each type has to be updated.
Optimized network discovery: improved stability and efficiency, while greatly simplifying the troubleshooting process in critical network environments.
Improved security: built with a strict “security-by-design” approach, further mitigating the risk to be used as an attack vector. Fully supports SNMP v3 and device authentication, to ensure maximum device security.
Better supportability: in scenarios where problems with a device’s data have been identified, MPS Monitor’s support team already has available all the information needed to troubleshoot reading issues. No need to contact the customer and ask for remote sessions or manual data extraction for troubleshooting purposes, bringing added convenience, and speeding up problem resolution.
PaperCut integration: customers can enjoy a full Business Intelligence experience on their PaperCut data from within the MPS Monitor cloud Portal, without any additional software installation nor any additional license costs.

All the above features are available immediately to all MPS Monitor users, by simply installing the new DCA 4 on the network where printers are connected. DCA 4 can co-exist with the previous version 3 of the DCA – even on the same system – and all the advanced features present in version 3 are supported in DCA 4 as well. This includes the exclusive DCA Clustering feature which minimizes downtime and ensures data collection continuity.

NEW FEATURE!! MPS Monitor integrates PaperCut data to provide print management analytics and reporting from the cloud.

Dealers and customers using PaperCut now have access to pre-built dashboards and reports through the award-winning BI capabilities integrated in MPS Monitor SaaS service.

Please watch the short video below on this powerful new integration.

Click here to read the recent press release and learn more about this powerful and new integration.

About MPS Monitor

What does it do?

Visibility: Immediate reports on the contracts and the fleet, with concrete data and historical analyses updated in real time.
Efficiency: Simplification of management and delivery processes of consumables.
Transparency: Cost and consumption data always available on the web, allowing for transparency on expenses and invoicing.
Flexibility: Possibility of following the dynamics of the device’s fleet (IMAC) on a daily basis.
Loyalty: Greater stability in the relationship between supplier and customer.
Operations: Ideal management of the contract in all its operational and economic aspects.

The tools established by the supplier must offer complete support to all these aspects, facilitating the functions in a quick and efficient way, keeping their use and management simple.

Why MPS Monitor?

Among the various processes and tools needed, a fundamental requirement for the supplier is to implement a specific software platform for the remote management of printing devices. The software has to ensure the management of data flows on consumption and volumes produced as well as the automation of logistic processes for the supply of toners and all other consumables. The MPS Monitor, a leader in remote management of printers and multifunctions that has been designed and implemented specifically for this purpose.

MPS Monitor Features

MPS Monitor is the most complete system for printer fleet management available on the market. MPS Monitor is the ideal solution to gain full control and proper cost management of the printer fleet. The system allows dealers and service providers to:

Monitor remotely the devices installed at your client’s/user’s sites

Check the condition of the consumables

Receive and manage alerts regarding low consumables

Perform page counter readings on the devices

Maintain a database that records all events and device-related data

Conduct searches, even complex ones, and create reports on all data retrieved from devices

Carry out global management of contracts related to the devices, whether it’s a question of cartridge consumption or costs per page

Real-time access to all data and indicators of volume, consumption, average coverage, duration, and frequency of consumable changes

Integrate with any database system, ERP, CRM, or other software dedicated to the management of fleets of devices and related services

MPS Monitor is the best because:

Why is it the best?

Multi-brand: Maximum software compatibility is guaranteed for all printers and multifunction models connected to the network, which comply with the specifications of the RFC 3805 Printer MIB v.2 SNMP
Based on the web: Available as a Cloud-based service that is accessible over the Internet-compatible with any browser
Based on standards: SNMP data collection and processing on the Cloud platform
Secure: Uses secure communication and access protocols for customer data, is hosted within an Information Security Management System, certified according to ISO/IEC 27001:2014 standards
Easy to implement: The Customer installs the data reading software on their own network with great ease. From that moment, the data can be managed from any web access on any device (Computer, Tablet, Smartphone, etc.)

What does it offer?

Managed printing devices under control: only the information you need, when you need it.
The data is accessible on a completely graphic portal for maximum simplicity of use.
Highly reliable collection of network printer data thanks to an exclusive cluster of monitoring agents.

Who is it designed for?

For dealers and resellers of printers and multifunction devices of any brand.
The solution seamlessly integrates with the Dealer’s ERP and CRM systems thanks to an advanced API system.

How to purchase?

MPS Monitor is a Cloud solution, provided through a Software as a Service (SaaS)
The user pays a subscription to access the service via the Web Portal without buying any hardware or software license.

PRINTER MANAGEMENT - REMOTE PRINTER MONITORING

AUTOMATIC METER READING

PROACTIVE SUPPLY OF CONSUMABLES

CONTRACT MANAGEMENT - COST PER PAGE

REQUIREMENTS	FEATURES AND FUNCTIONS
Independence from manufacturer and model	Monitoring a network printing devices of any brand and model that respect the standard SNMP protocol as described in the specifications RFC 1759 (Printer MIB) and RFC 3805 (Printer MIB v2), both through the use of Public MIBs and Private MIBs of the various manufacturers. Data management of some printer models connected by USB through the eXplorer Local Agent module, or through Local Agents provided by device manufacturers. Integration with proprietary systems of some printer manufacturers for advanced Remote Maintenance features. Possibility of installing the DCA Agent on various platforms: Windows Apple MAC Linux Debian / Ubuntu Linux Raspberry HP Futuresmart 3 e 4 Kyocera HyPas Samsung XOA Lexmark EsF
Scalable architecture	Cloud architecture scalable to any number of devices.
Available languages	Italian, English, French, German, Spanish, Portuguese, Catalan, Korean
Profilability	Customizable user management with various levels of access to the features, and protection through users and passwords. Option to create custom user profiles with specific features.
Reference Architecture	The Cloud - only the eXplorer agent for reading and printing devices must be installed within the company's commercial network, and must be configured to send data to the remote server infrastructure, which the customer can use with Cloud Computing (SaaS) mode. The eXplorer DCA can be installed in more than one system within the client, thus enabling the Cluster mode, which guarantees reliable data readings, even if one of the devices where it has been installed is turned off.
Device discovery	Recognition and addition in the archive of all print devices with IP address and able to provide the information in accordance with the SNMP standard, as specified above.
Creation of registries and inventory	Automatic addition of the devices to the database with advanced features to facilitate updating and importing the data needed for the management; reporting of changes in the installed device fleet to facilitate the subsequent updating operations.
Inventory management and locations	Customizable locations management with the option to store the subnets used by each office so as to enable the automatic update of the database.
Inventory logging	For each registered device, even if uninstalled or no longer in use, all logged information is retained.
Interaction with other systems	The system can be interfaced with enterprise systems via standard interfaces (CSV/XML, email, REST API, etc.). All interfaces are documented and can be used freely by the customer.
Usage data reports	There are dozens of custom reports for users, and many more can be created. The reports analyze all device fleet data, both current and historical: Device Fleet Composition, Inventory by Office, Print Volumes, Consumable Movements, Forecasts and Final Summaries, Cost Analysis on Pages and Consumables, Periodic Billing, Consumable Life Analysis, Costs/Page.
Usage data logging	For each registered device, even if uninstalled or no longer in use, all logged information is retained for events related to consumption, usage, volume of pages produced, etc.
Enterprise registry management	Sophisticated management of locations and cost centres, which can be structured and customized according to customer’s needs, with the resulting customized reporting.
Consumables monitoring	Full and customizable management of the proactive consumables reordering process, with ample options for editing the control parameters, such as alarm levels, average usage, forecast depletion dates.
Support for consumption summaries	Management of consumption forecasts, which can be structured and customized based on the type of contract with the supplier, with the resulting customized summary reporting accessible online at any time, updated in real-time.
Support for cost allocation	Sophisticated management of locations and cost centres, which can be structured and customized according to customer’s needs, with the resulting customized reporting.
Support for optimization	Ample options for comparing actual usage data and predefined defaults by model or type of device with advanced reporting and workload analysis.
Unique device identification - quick searches	Option to uniquely identify each device by serial number, system name, IP address or Asset / Inventory number; ability to perform quick searches on each of these fields.
Advanced searches on devices	Option to perform advanced searches on many fields such as: location, make, model, date of installation, type, format, colour/mono, project membership, etc.
Advanced event search	Option to perform advanced searches on many fields linked to the events related to the devices.
Email notifications	Option to activate automatic email notification of an event, its management and its conclusion. Fully customizable text and data from the email and freely linkable to the various types of events.
Advanced functions for managing the delivery of consumables	Option to manage the delivery of consumables triggered by individual or group alerts, or delivery of consumables in advance or for stock.

WOULD YOU LIKE TO LEARN MORE?

We are here to solve your doubts and tell you more about MPS Monitor,
Contact us at sales@ecoprintq.com or by 800 236 8499