At ecoprintQ ,we understand that providing a service is not just supporting our software tools, it is much more. It means helping our Channels with their final customers, fine-tuning the best option for each opportunity or requirement, and giving advice on optimizing printing environments even beyond their network infrastructure, with the continuous search for high availability and business continuity.
Having a dedicated support team for the United States and another for LATAM sets us apart because each region faces different challenges for which we are prepared to deal with every day. For us, every challenge is an opportunity to win our customers’ loyalty!
Our greatest strength is the human factor and pride in the support that our engineers give every day; that is why say “today is a good day for ecoprintQ” when we receive compliments from our resellers and customers.
“Since Advanced Office made the switch to ecoprintQ as our primary ASC PaperCut, we have been very impressed with the level of care and knowledge that ecoprintQ provides. Not only do they respond, but they also take the time to find creative solutions to unique challenges that have resulted in an increase in customer satisfaction. With ecoprintQ, we feel we have a true partner“, Jay Bartlett MCP, MCTS, MCITP – Solutions IT Manager | Advanced Office
“I wanted to take a minute to say thank you once again for everything your support. Since Sergio Ospina redesigned our Find Me Print, my team has been able to expand our FMP to several places. Before Sergio visited, we could only have FMP in three sites with limitations and problems from these sites. We have now expanded FMP to 9 sites with 11 sites scheduled for 2019 and another 23 scheduled for 2020. FMP is the standard for printing now and is working well“, Rick Bowling – AVP, IT Service Delivery Manage
“Huntington’s leading team is an elite client for us. The team is very satisfied, we were able to expand this valuable impression. For this I am grateful to your team,” Rick Bowling.